Home Social Media How to Fix Twitter “Oops, Something Went Wrong” Error

How to Fix Twitter “Oops, Something Went Wrong” Error

by Ben Larweh

As a frequent Twitter user, have you ever been bothered by being given the alert, “something went wrong error” or “oops something went wrong please try again later”?

It is all fun using the Twitter app to either tweet, post pictures and or short videos, read tweets and retweets or replies, read Twitter trends, or even text, until you’re suddenly crushed with the challenge of “something went wrong error”.

It sometimes becomes very difficult to comprehend the impulse alert especially when you know you are strongly connected to the internet.

Most people after wondering, why the “something went wrong” error on Twitter? or “Why am I getting ‘something went wrong error’ on Twitter?”, go ahead to just refresh the page in order to continue whatever they were doing without interruptions.

Twitter “Something Went Wrong"

In most cases, it just works out for people who try to just refresh and have their way using the app but it does not work for some people as well. The Twitter user facing the problem of the “something went wrong” error may find it very worrying and may begin to beat themselves because as many times they have refreshed or tried to fix the situation, “Hmm…something went wrong” keeps showing.

Almost every Twitter user has encountered this issue before but only a few users actually find the best ways to fix it. Many have reported issues such as seeing “oops something went wrong please try again later,” “Twitter app not working”, “oops something went wrong but it’s not your fault”, and “cannot retrieve tweets at this time. Please try again later” among other worrying errors that they encounter.

Some users face the issue of “something went wrong error” sometimes when they try to log in to the app. Others also encounter this challenge in the course of browsing.

If you have ever been bothered with this challenge and therefore want the best ways to resolve the issue, then look no further as we take you through how to fix Twitter’s “something went wrong” error.

Reasons for the “something went wrong” error on Twitter

Usually, the “something went wrong error” has bothered a lot of Twitter users, making them quest for the reason for the recurring pop-up sometimes regularly or occasionally whilst surfing the app.

This issue became more frequent than ever when Twitter introduced their new UI.

A lot of users have reported whenever they see the “something went wrong error” or “oops something went wrong please try again later.”

Users find this very uncomfortable but it is imperative to note that the support team at Twitter is trying their best to fix the Twitter “something went wrong” error

Per our observations using the app and the issues many users have encountered, the suggested reasons for “something went wrong please try again later” are as follows-

  1. Bad internet connectivity.
  2. Poor connection to Twitter.
  3. Wrong date and time on the device.
  4. Browser cache bugs.
  5. Poor mobile network.

How to Fix Twitter “Oops, Something Went Wrong” Error

1. Refresh the Twitter App /Web page

This troubleshooting has always been one of the simplest ways to curb issues pertaining to network applications not loading correctly.

You just have to swipe down to refresh the app using the phone, or click on the refresh button using the web browser.

Twitter "Oops, Something Went Wrong" Error
Swipe down to refresh twitter.

After trying this to curb the “something went wrong error” and you still face the issue, then you may try to hard refresh. To hard refresh on the web browser, you have to use a few keys on the keyboard.

Hard refreshing the web browser enables the web page to reload from scratch without using any cache. The shortcuts needed to do a hard refresh on your web browser include;

  1. Press Ctrl +F5 or Ctrl +Shift+R to hard refresh Twitter on the windows browser (Chrome, Firefox or Edge).
  2. Press Command +Shift+R to hard refresh twitter on MacOS
  3. Press Command +Shift +E to hard refresh using the Safari Browser

2. Check Your Internet Connection

Poor internet connectivity is a major contributor to the challenge of “something went wrong but it’s not your fault”. Having enough internet connectivity averaging between 3Mbps and 10 Mbps would be highly recommended.

This is because having internet connectivity below the given range brings a high risk of encountering the “something went wrong try again” error on the Twitter app.

It is imperative to know that if you lack an internet connection then you should not bother to find ways to resolve the issue. If you are not too sure whether or not your internet connection is fast, then you should try using fast.com to check the strength of your network.

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Twitter "Oops, Something Went Wrong" Error - check your internet connection

3. Check and Set the Date and Time Correctly

This may sound quite abnormal to some users but having the wrong date and time on the device you are using to access the internet may be very problematic hence leading to issues when trying to surf the internet.

When you have a wrong date and time on your phone or web browser, it may interfere with the overall functioning of Twitter and this may lead to Twitter’s “something went wrong error”.

Using the mobile phone, follow these steps to set your date and time correctly.

  1. Go to your phone apps menu and tap on settings.
  2. Tap on General settings or general management.
  3. Look for Date and Time and tap on it
  4. Use automatic date and time to be provided by your network or set date and time manually
  5. Go back to Twitter and check if you still have the issue of “something went wrong please try again later”.

Using the web browser to access Twitter, try this to check and set the date and time

  1. Press Windows +R to open Run.
  2. Search for the date and time in the Run dialogue box and press Enter.
  3. You will now see the date and time settings appear on your screen.
  4. Click Internet Time.
  5. Tap on Change Settings.
  6. Insert the command, “pool.ntp.org” and click on Update Now.

This will automatically update your date and time and enable you to access Twitter without possibly finding the issue of “something went wrong error”.

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Using MacOS, use the method given below to change the date and time settings.

  1. Go to the Apple Menu.
  2. Select System Preferences.
  3. Select Date and time.
  4. Make sure that you enable the Set date and time automatically option.
  5. Insert the command “pool.ntp.org” and click on update now.
  6. Go back to twitter and check if you still have the issue of “something went wrong please try again later”.

4. Reinstall the Twitter App

After trying all the above options so you do not encounter the problem of Twitter tweets not loading but the issue still persists, then you should try uninstalling the app and reinstalling it.

It may be due to a problem with the app on your phone or you having an outdated version of Twitter, which is stopping you from accessing the app, hence showing you “oops something went wrong but it’s not your fault”.

In order to do this, follow the steps given below:

  1. Close the Twitter app on your phone.
  2. Long press the app and tap on uninstall.
  3. After successfully uninstalling the app, go to Playstore (for android users) or App store (for iOS users)
  4. Search for the Twitter app in the search bar.
  5. Tap on the install section to download the latest version of Twitter on either Playstore or App store.

If you do not see the need to reinstall the app, then you may try updating the app. To do this, use the method given below:

  1. Close all apps running in the background including the Twitter app.
  2. Go to Google Playstore or App store on your device.
  3. Search for Twitter in the search bar.
  4. Tap on Update to update the app.
  5. Check to see if the app has ben updated successfully and relaunch the Twitter app.
  6. After launching the app, check if you still face the issue of the “something went wrong error”.

5. Clear Twitter App Cache or Cookies on Browser

Most at times, it is as a result of glitches caused by the Twitter app cache that causes issues like you are facing. In order to resolve this follow the steps given below;

  1. Close the Twitter app on your phone.
  2. Long press the app and tap on app info.
  3. Scroll down to look for storage and tap on it.
  4. Go down to tap on the clear cache to clear the Twitter app cache.
  5. Go back to relaunch the app to check whether the issue has been resolved.

If you are using the browser to access your Twitter account, then you should try to clear cookies on the browser rather. To do this, follow the steps given below:

  1. Launch the browser (Either Google Chrome or Microsoft Edge)
  2. Tap on the three horizontal dots located at the top corner.
  3. Click on settings.
  4. Click on Privacy & Security and select clear browsing data.
  5. Tick the boxes next to Cookies and other site data as well as cached images and files.
  6. Click on clear data.
  7. All the cache and cookies will be cleared and you can access Twitter on the browser again.

6. Clear Browsing History or Data in the Browser

After you have tried to clear the cache on the Twitter web and it is still to no avail, then you should try clearing browsing data or browser history. To do this, go by the steps given below:

  1. Launch the browser (Google Chrome or Microsoft edge)
  2. Tap on the three horizontal dots located at the top corner.
  3. Go to settings.
  4. Click on Privacy & Security and select clear data to clear browsing data.
  5. Tick the box next to browsing history.
  6. Click on clear data.

Using the Safari OS to do this, follow the steps below:

  1. Select Safari on the menu bar
  2. Select the option, “ Clear History
  3. This will wipe off all browsing history from the Safari OS.

7. Log in to Twitter on Another Device or Browser

This troubleshooting works because most of the time we find out that the device or browser we use to access the internet may be problematic, hence leading to problems such as Twitter’s “something went wrong error.”

For that matter, it is advised that you log out of Twitter if possible and log in on another device or another browser.

When using a browser to access the social media platform, it is advised that you use browsers such as Google Chrome, Firefox, Opera, Microsoft Edge or Safari browser.

It is highly possible that your Twitter account will work now perfectly on another device or browser as a result of different conditions your devices may have.

8. Contact Twitter Support Center

All of the above options are ways to curb the issue and therefore if you still find it very worrying to face the challenge of Twitter “oops something went wrong please try again” or “oops something went wrong but it’s not your fault or Twitter app not working”, even after going through all the processes highlighted above, then you should not hesitate to contact the Twitter support center.

They will aid you to resolve the issue in the best way, answering questions like, “why the something went wrong error on Twitter”? or “Why am I getting the “something went wrong” error?”

Visiting their site to seek help from them will be the best and the farthest you can go to curb the issue of Twittersomething went wrong” after all.

Conclusion

You should not hesitate to check out this article any day to find a better solution or options on how to fix the Twitter ‘something went wrong” error, and know the reasons that caused you trouble over the issue.

As highlighted in the article already, it may mostly be as a result of your internet connectivity, wrong date and time among others. Look for a detailed highlight on how to fix Twitter’s “something went wrong error” in the article anytime you encounter such an issue.

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