Are you having trouble finding videos on TikTok? It can be frustrating when you search for a specific video or user, only to find that nothing shows up in the search results. This issue has been reported by many TikTok users on both iPhone and Android devices. If you’re experiencing this problem, you’re not alone.
There could be several reasons why TikTok is not showing videos in your search results. One possible cause is a poor internet connection. If your internet connection is slow or unstable, TikTok may not be able to load the search results properly.
Another possible cause is a glitch or bug in the app. TikTok updates frequently, and sometimes these updates can cause unexpected issues with the app’s functionality.
If you’re having trouble with TikTok not showing videos in search, there are several steps you can take to try and fix the problem. In this post, we’ll go over some troubleshooting tips that may help you resolve the issue and get back to enjoying the app.
Why TikTok is Not Showing Videos in Search
If you are experiencing issues with TikTok not showing videos in search, there could be several reasons for this problem. In this section, we will discuss the most common causes of this issue and how to fix them.
App Update Issues
One possible reason why TikTok is not showing videos in search is that you have not updated the app to the latest version.
TikTok regularly releases updates to fix bugs and improve performance, and failing to update the app can cause various issues, including search problems.
To update TikTok on your iPhone, go to the App Store and search for TikTok. If an update is available, tap on “Update” to install it. On Android devices, go to the Google Play Store and search for TikTok. If an update is available, tap on “Update” to install it.
Network Connection Issues
Another common reason why TikTok is not showing videos in search is due to network connection issues. If you are not connected to a stable internet connection, TikTok may not be able to load search results correctly.
To fix this issue, try connecting to a strong Wi-Fi network or cellular data connection. If you are already connected to a network, try resetting your network settings by going to Settings > General > Reset > Reset Network Settings.
Lastly, TikTok may not be showing videos in search due to server issues. TikTok’s servers may be down for maintenance or experiencing technical difficulties, causing search problems. You can check for server issues by visiting websites like Downdetector or checking TikTok’s server status page.
If the issue is due to server problems, there is nothing you can do but wait for TikTok to fix the issue. However, if the issue persists, you can try uninstalling and reinstalling the app or contacting TikTok’s support team for assistance.
How to Fix TikTok Not Showing Videos in Search
If you’re having trouble with TikTok not showing videos in search on your iPhone or Android device, there are several steps you can take to troubleshoot the issue.
Below are some troubleshooting steps you can try to resolve the issue.
Maintaining Good Network Connection
Make sure that you have a stable and strong internet connection. Weak data or Wi-Fi signal can impact your experience on TikTok.
You can try switching to a different Wi-Fi network or disabling and enabling your cellular data to see if that resolves the issue.
Restarting the App
Try restarting the TikTok app. Sometimes, the app can encounter a glitch that can be resolved by restarting it. To restart the app on iPhone, swipe up from the bottom of the screen and swipe left or right to find the TikTok app. Swipe up on the app to close it.
On Android, you can go to the app switcher and swipe up on the TikTok app to close it.
Clearing App Cache
Clearing the TikTok app cache can help resolve issues with the app.
are the steps to clear the cache of the TikTok app on Android:
- Open your Android device’s Settings app.
- Scroll down and tap on ‘Apps & notifications’.
- Tap on ‘See all apps’.
- Locate and tap on the TikTok app.
- Tap on ‘Storage & cache’.
- Tap on ‘Clear cache’ to clear the app’s temporary cache files.
- Confirm clearing the cache when prompted.
- The TikTok app cache will now be cleared. Close the app and restart it to apply the changes.
Clearing the TikTok cache can help free up storage space and also fix some app issues caused by outdated temporary files.
Reinstall the TikTok App
You can try reinstalling the TikTok app to see if that resolves the issue. To reinstall the app on iPhone, press and hold the TikTok app icon until the app icons start to jiggle.
Tap the X on the TikTok app icon to delete it. Go to the App Store and download TikTok again.
On Android, go to Settings > Apps > Manage Apps > TikTok > Uninstall. Then go to the Google Play Store and download TikTok again.
Search with a Different TikTok Account
Try searching for videos with a different TikTok account. If the issue is specific to your account, searching with a different account can help you determine if the issue is with the app or your account.
Regularly Update the App
Make sure that you are running the latest version of the TikTok app. Regularly updating the app can help resolve issues and improve performance.
Using Video Filters and Effects
Try using video filters and effects in your search. Sometimes, the issue can be resolved by adding filters or effects to your search.
Search for Specific Content
Try searching for specific content rather than generic keywords. This can help narrow down your search and produce more accurate results.
Report the Video Not Showing Issue to TikTok
If none of the above steps work, you can report the issue to TikTok.
To report the issue to TikTok:
Here are the steps to contact TikTok support directly within the TikTok app:
- Open the TikTok app and log into your account.
- Tap on your profile icon in the bottom right.
- Tap on the three horizontal lines “hamburger” menu icon in the top right corner.
- Tap on ‘Settings and privacy’ from the menu.
- Tap on ‘Report a problem’ under the Support section.
- Tap on the issue you want help with – “Feed/Search/Share.”
- Tap on the “Search” tab at the bottom and select “Unable to find specific users or content.”
- Under “Is your problem resolved,” tap on “No.”
- The “Need more help” button will be displayed. Tap on it.
- Type the details of the TikTok not showing videos in search problem and tap ‘Submit’.