The TikTok report button is an important feature that allows users to flag inappropriate, dangerous, or policy-violating content. However, sometimes the report button may not be working properly, preventing you from reporting content that needs to be addressed.
In this comprehensive guide, we’ll explore the common reasons the TikTok report feature may not be functioning and provide over a dozen detailed troubleshooting solutions to get it working again.
Why Is My TikTok Report Button Not Working?
There are a few key reasons why you may be unable to report content on TikTok:
Internet Connectivity Issues
An unstable internet connection or lack of mobile data/Wi-Fi can prevent the report button from loading and submitting reports properly.
Glitches, crashes, or outdated versions of the TikTok app itself may hamper the report feature.
If your account has been banned or is facing restrictions, you may lose access to certain features like reporting.
Submitting too many reports in a short time frame could trigger a temporary limit on your ability to continue reporting content.
Attempting to report content that doesn’t actually violate TikTok’s community guidelines will make the report button ineffective.
During periods of widespread technical difficulties, parts of TikTok’s platform may go offline, including the report button.
Device Software Issues
Outdated device software, operating systems, and browsers could prevent TikTok features from loading properly.
As you can see, a handful of technical and account-based issues may be preventing the report option from appearing or submitting on TikTok.
The good news is that most of these problems can be easily fixed with a little bit of troubleshooting!
Below, we’ll explore step-by-step solutions to commonly occurring “report not working” problems faced by TikTok users.
How to Fix TikTok Report Button Not Working
If you find yourself unable to report content as intended on TikTok, try the following troubleshooting procedures:
1. Check Your Internet Connection
An unstable internet connection is one of the most common reasons why TikTok features like reporting won’t work correctly.
To rule out connectivity issues:
- Open another app or website that requires internet access to check if web pages and content load normally. Netflix and Google are good options for testing.
- Switch between Wi-Fi and mobile data to determine if one network functions better than the other for accessing TikTok.
- Run an internet speed test using a site like Speedtest.net to verify download/upload connectivity.
- Try resetting your modem and router to refresh the Wi-Fi connection.
- Use a different device on a different network and see if the TikTok report feature loads properly.
If you have no network access problems with other apps and websites, then your internet connectivity is likely fine. The TikTok issues are isolated and another fix will be required.
2. Check If TikTok Is Experiencing Widespread Technical Issues
Sometimes app features stop working due to temporary bugs, glitches, crashes, or outages impacting the TikTok platform.
Checking system status sites like Down Detector can clue you into whether others are reporting problems around the same time:
If a spike in user reports appears simultaneously with your report button difficulties, try waiting a while as TikTok works to resolve the widespread incident. Status sites will confirm once global interruptions have been fixed.
3. Restart the TikTok App
One of the simplest fixes for functionality issues on apps and websites is restarting the application.
Force closing the TikTok app and reopening it essentially functions as a refresh, clearing out minor software glitches that may be interrupting the report option from loading correctly:
- On iPhone – Double tap the Home button to bring up recently used apps and swipe up fully on TikTok to close it. Tapping the icon again will reload the app.
- On Android – Open the Recent Apps menu and swipe TikTok off the screen completely to force stop it. Tapping the icon again restarts TikTok.
Allow a few minutes after rebooting the app to check if the report button starts working once again.
4. Update to the Latest Version of TikTok
App developers regularly push out patches and fixes for bugs that cause features to malfunction. However, your device needs the right app version installed to benefit from these improvements.
Updating to the latest release of TikTok ensures your software is completely up to date:
- On iPhone, open the App Store > Tap your profile icon > Tap Update next to TikTok.
- On Android devices, use the Play Store > My Apps & Games > Update next to TikTok.
Once the newest TikTok version installs, open the app and check if the report option now works. Updates bring fixes and optimizations to improve performance.
5. Restart Your Mobile Device
If closing just the TikTok app itself doesn’t work, restarting your entire iOS or Android device may end up resolving the report button difficulties.
Rebooting your smartphone or tablet essentially functions as a “power cycle”, clearing out system-level glitches:
- On iPhone – Hold down the Power and Volume Up buttons simultaneously until you see the Apple logo appear on screen, indicating the device has successfully restarted.
- On Android – Hold down the Power button and tap Restart when prompted. If your device doesn’t have this option, pressing and holding the Power button for 30+ seconds forces a restart.
After giving your phone or tablet a few minutes to start back up, open TikTok again and try reporting a video. A system reset fixes many erratic software issues.
6. Clear the App Cache & Data
Over time, corrupted or outdated app cache and site data files stored on your device can interfere with features like reporting properly loading.
Deleting this temporary app information forces TikTok to rebuild necessary files from scratch:
- On iPhone – Go to Settings > General > iPhone Storage and tap on TikTok. Select Offload App to clear cached data.
- On Android – Open Settings > Apps > TikTok and select Clear Cache followed by Clear Data buttons.
Give the report function another try after allowing a few minutes for the TikTok app to repopulate information. Removing problematic debris often resolves strange technical behaviors.
7. Log Out Then Log Back Into Your TikTok Account
Still having no luck getting the report option to appear? Sometimes logging out then back into your TikTok account will refresh your user session and permissions, enabling all intended features you’re approved to access.
- Tap the Profile bubble in the bottom-right corner
- Choose the three dots menu icon next to your username
- Select “Log out” to sign out completely.
- Close and reopen TikTok before logging in again with your credentials
If you had reporting abilities enabled previously, signing in again should restore everything. Give it a shot!
8. Reinstall the TikTok Mobile App
When simpler troubleshooting steps don’t resolve pesky issues, the nuclear option is to completely uninstall then reinstall TikTok:
- On iPhone – Hold your finger down on the TikTok icon until the option appears to remove the app. Use the App Store to redownload TikTok.
- On Android – Open Settings > Apps > TikTok > Uninstall. Head to the Play Store to install TikTok again.
While downloading and setting TikTok back up is more work, a fresh install guarantees everything gets reset – clearing out stubborn bugs.
After signing back into your account, cross your fingers that the reporting functionality works again!
9. Try Using TikTok on a Different Mobile Device
Before continuing down more complex troubleshooting routes, try this simple step – use TikTok on an entirely different smartphone or tablet like an old backup device, family member’s phone, etc.
Installing TikTok on another gadget helps determine if the reporting problems are:
- Isolated to your device only – Reporting works fine on other hardware, pointing to an issue with your phone/tablet specifically.
- A wider account issue – Reporting remains broken when accessed through other devices/networks, indicating your TikTok account is facing restrictions.
If scenario one turns out true, fixes like rebooting your phone, reinstalling the app, or software updates may ultimately help resolve reporting difficulties on your gadget.
10. Switch to a Backup TikTok Profile
To dig deeper into potential account-level blocks preventing you from reporting content, try switching to a secondary “backup” profile if you have multiple TikTok accounts:
- Tap your profile icon in the bottom right corner
- Choose “Switch accounts”
- Sign out of your main account that has issues
- Login using your secondary TikTok account credentials
- Check if the report button loads on this alternate profile
If reporting works fine when logged into your secondary account, the issues seem tied to your primary profile specifically, likely due to restrictions or limitations placed on that account only.
Several account-specific causes could be to blame here:
- Banned Account – If your main account got banned from TikTok for serious, repeated violations, core features will be disabled. You’d need to appeal the ban or use another account.
- Reporting Limit Reached – Submitting an excessive number of reports in a short period may have triggered a temporary reporting block. Refrain from reporting for some time.
- Community Guidelines Flags– Certain content you’ve posted in violation of TikTok policies may lead to automatic restrictions on things like reporting until those issues are resolved.
Review your main account’s standing thoroughly to identify and address sources of limitations jeopardizing access. You will likely need to wait out review processes to regain full use of reporting tools.
11. Verify Account Age/Content Preferences
TikTok requires users to meet certain baseline age criteria before gaining access to all functionality:
- Open TikTok Settings
- Navigate to “Content Preferences”
- Check your account’s listed birthday
If your age is inaccurately set too young due to an incorrect birthday entry:
- Tap “Edit Info” in top right
- Update your birthday to reflect your actual age
- Select “Submit” once changes are saved
This should automatically enable reporting if you in fact meet eligibility previously misrepresented by an inaccurate birth date.
- Default video feed restrictions based on maturity ratings
- Ad personalization preferences
- Sensitive content permissions
Any limitations here may impact reporting availability. Verify your age-appropriate access is set accordingly based on TikTok’s minimum eligibility policies for certain features targeting more mature audiences.
Correct any erroneous age data or parental control holdovers if you should reasonably have no restrictions given your real age. Reporting should not be disabled without cause if you are old enough per community safeguards.
13. Report From a Different Video
If you find yourself unable to report a particular video using the report button, try reporting a different video instead. There might be an issue with that specific video preventing the report button from working correctly.
Steps to try:
- Open your FYP or search page
- Scroll through the videos and pick another video to report.
- Long-press on the video.
- Select ‘Report’ and choose a reason
- Check if submitting a report works.
If reporting fails from multiple videos, a wider account or device issue is likely at fault. But success flagging other clips indicates a localized problem with the original problematic video itself.
14. Check Age Restrictions on Your TikTok Account
TikTok requires users to meet a minimum age requirement for full access to certain features, including reporting content. Users under the set age threshold may face restrictions limiting functionality.
To view and edit the birthdate settings on your profile:
- Open your TikTok profile
- Tap the menu button in the upper right corner
- Choose ‘Settings and privacy’
- Select ‘Account’ then ‘Content preferences’
- Update your birthday if incorrect
Updating this info accurately could enable disabled features. Try reporting again afterward. Restrictions lift once requirements are met.
15. Avoid Reporting Content Too Frequently
While reporting rule-breaking posts is encouraged, submitting too many reports in a short timeframe can also get your account flagged by TikTok temporarily. This safety limit prevents abuse of the reporting system.
If you run into issues soon after reporting multiple videos in quick succession, take a break for a few hours and refrain from additional reports during that time. Restrictions generally lift automatically after a cool down period.
16. Carefully Review Community Guidelines
The report button should only be used on content violating TikTok’s written policies – not just clips you personally disagree with. Using reporting tools inappropriately could make those options cease functioning properly in the app.
- Read through TikTok’s Rules fully before your next report
- Ensure the content truly breaks their codes of conduct based on evidence
- Double check reporting reasons accurately match the violation
Misunderstanding reasons for reporting may be interpreted as a violation of policies on your end temporarily, blocking access.
17. Contact TikTok Support
If you have triple checked all other troubleshooting steps and the report feature remains unavailable for you, reach out to the TikTok company directly explaining your situation for additional assistance.
Start by submitting an email support request here: Report an Issue to TikTok.
- Provide precise descriptions of your experience and what options are not working
- List troubleshooting steps you have tried unsuccessfully
- Include your TikTok username and registered email.
Support reps can investigate questions unresolved by standard fixes, potentially escalating solutions like re-enabling your disabled account permissions after confirmation the activity was a mistake or misunderstanding. Reporting should reopen following their adjustments.
Let us know in the comments if the guide successfully got reporting working again so you can flag inappropriate posts!