Interacting with content by liking and commenting is part of what makes TikTok so enjoyable. But if those key features stop working properly, it can be really frustrating.
If your TikTok like button is unresponsive or not registering your likes, there are several troubleshooting tips you can try to get it functioning again.
In this detailed guide, we’ll walk through the common reasons the TikTok like button may break and clear step-by-step instructions to try fixing it yourself.
We’ll also look at contacting TikTok support if all else fails. Read on to troubleshoot and resolve your malfunctioning like button!
Why Your TikTok Like Button Isn’t Working
Before jumping into troubleshooting, it helps to understand why this functionality may stop working in the first place. Most of the time it boils down to one of these common issues:
As part of enforcing community guidelines, TikTok moderates content and may impose restrictions for policy violations.
If your account gets limited for breaching rules around spam, harassment, copyright issues, etc., liking and commenting abilities could be temporarily disabled. These features typically come back online once restrictions expire.
Look in your email and notifications for details around account limitations to confirm if this is impacting your ability to like videos and other content. The restrictions may last a couple days up to a couple weeks depending on severity and if it’s a repeat offense.
Internet Connection Issues
Fuzzy internet access can wreak havoc with apps loading and running properly. Hard-to-diagnose problems like congested wifi traffic, changing IP addresses, distance from a router and signal interference are often to blame.
Unfortunately connection problems impact all sorts of app functionality – including liking and commenting!
Run through checks to rule out a connectivity issue before trying other troubleshooting tips. Test different wifi networks, reset network settings and confirm mobile data works, for example.
How to Fix TikTok Like Button Not Working
If your TikTok like count stays stuck at zero no matter how many videos you heart, quickly walk through these debugging steps to get it resolved:
Restart the App and Your Device
Give your phone and app a fresh start by completely shutting down TikTok and rebooting your device:
- Force stop TikTok app – swipe it away from open apps list
- Turn phone fully off for minimum 30 secs up to a couple minutes
- Power device back on and relaunch TikTok
This clears any corrupt cache/data that could be interfering with expected operation. Restarting kicks things back to default, hopefully with all buttons and feeds functioning properly again!
Many random app glitches resolve on a reload. An outdated OS can also cause conflict so restarting checks for system updates to improve stability.
Check Your Internet Connection
Spotty internet makes apps unusable in all sorts of frustrating ways. To test if weak connectivity is bogging things down:
- Go to Settings > Network & Internet > Wi-Fi
- Make sure connected network displays “Connected”
- Tap the name and validate connection is Strong
- Run an internet speed test via speed test sites such as fast.com and speedtest.net.
- Connect to different bands or internet sources entirely.
This determines if bandwidth issues are throttling normal functioning. Connection sharing with too many devices, far proximity from the access point, interference from obstructions and outdated network equipment can all degrade internet performance.
If sluggish speeds are confirmed, try tweaking router settings, moving closer to your router or limiting devices using WiFi to improve connectivity.
Update the TikTok App
Developers frequently release updates with urgent bug fixes, security patches and general performance optimization. Updating eliminates odds of a known issue with buttons or feeds causing your particular problems:
- Go to your device’s App Store
- Pull up the list of installed apps
- Check if TikTok has an Update button visible. Tap to update.
- Alternatively, uninstall and redownload a fresh copy of the TikTok app.
Some users hesitate to update apps thinking it will mess up their interface or preferences. But staying current is important – especially for an app as rapidly evolving and widely used as TikTok!
Toggling automatic app updates on helps you stay continuously updated without constantly checking manually.
Clear the App Cache
Over time cached data can get corrupted, preventing smooth loading of feeds and functioning of buttons. Wiping it refreshes things significantly:
- Go to Settings > Apps > TikTok > Storage
- Tap “Clear Cache” which removes potentially corrupted temporary files.
This forces cached content and data to be redownloaded – often resolving elusive software bugs that feel arbitrary but generally come down to unstable cache problems.
Refreshing an app by clearing associated cached data mimics deleting your web browser history and cookies – restoring things to a clean working state without losing login details or personal customization.
Contact TikTok Support
If no combination of the troubleshooting tips above get your TikTok like button reliably working again, it’s best to involve TikTok Support directly:
- File technical issue report through in-app Profile > Settings and privacy > Report a Problem describing functionality not working properly
- Reach out to @TikTokSupport team via Twitter DM
Developer-assisted fixes may be necessary if standard attempts to restart, update, and reinstall fail to resolve pesky issues with core features like liking or commenting. Detail the exact problem, troubleshooting attempts and screenshots to help them efficiently diagnose and solve it!
Direct technical support should be last resort but remains invaluable in assisting users whose apps show atypical problems not widely documented in help guides.
An unresponsive like button can make it really difficult to enjoy the TikTok viewing experience fully. But some simple restarting, updating and reinstalling often kicks glitchy apps back into shape.
If you need additional tips on troubleshooting a TikTok like button that’s not working, be sure to check out our guide on Why Your TikTok Likes Aren’t Appearing or Showing Up.
That article provides an in-depth look at issues with likes not registering and more ways to debug the problem.
If you find your liked videos are not saving properly in TikTok, be sure to check out our guide on why TikTok is Not Saving Your Liked Videos. That article explains common reasons liked videos may not be visible in your Likes feed and tips to troubleshoot the issue.
Another great resource is our article on why your Liked TikTok Videos Disappeared or Stopped Showing Up. It provides helpful details on debugging liked videos on TikTok that seemed to vanish or are no longer displaying.
With our comprehensive troubleshooting advice across these three guides, you should be able to resolve any problems with maintaining your Liked feed and seeing liked content.