Are you a TikTok creator who is having issues with the TikTok Creator Fund not working or loading? This common problem can be frustrating, but there are some troubleshooting steps you can take to try and resolve it.
There are instances where trying to access the TikTok Creator Funds page only meets you with a blank screen and the page won’t load.
In this blog post, I’ll go over why you may be having this issue and provide solutions to help get your Creator Fund working properly again.
Why Your TikTok Creator Fund Isn’t Working
There are a few potential reasons why your TikTok Creator Fund may not be working or loading properly:
If your TikTok account has been temporarily restricted for violating any community guidelines, this could prevent you from accessing the Creator Fund. TikTok is very strict about enforcing community guidelines, so any violation results in account restrictions.
These restrictions can last anywhere from 1-30 days depending on the severity of violation. During the restriction period, you lose access to key account features and monetization, including the Creator Fund.
It’s important to carefully review TikTok’s community guidelines to understand what content is not allowed. Common violations include posting illegal or dangerous content, hate speech, violence, nudity etc.
If you did violate policy, you simply need to wait out the 1-30 day restriction period before regaining full account access. In the meantime, take down any content that led to the violation so as not to risk longer restrictions.
Application Not Approved
You need to have your TikTok Creator Fund application approved before you can start earning money. The application process requires meeting certain thresholds:
- At least 10,000 authentic followers
- Total of at least 100,000 video views in the last 30 days
- Consistently produce original content that adheres to community guidelines.
If your application was rejected, you likely did not meet the view count or content requirements. If your application is still pending approval, you simply need to wait as there is often a backlog.
Make sure while waiting that you are actively posting quality content to continue meeting all requirements.
Fund Under Review
TikTok periodically reviews Creator Fund accounts to ensure proper use of the monetization features. The platform wants to maintain integrity by verifying users aren’t inflating performance with bots, fake views etc.
There could be an alert that your account is under such a Creator Fund review. During reviews, you temporarily lose access often for 1-2 weeks. All you can do is wait out the review period which generally completes automatically if no policy violations were found.
Like any platform, TikTok can have bugs or glitches that cause problems with certain features. Updates to the app may unintentionally break something or cause temporary instability.
There could also be performance issues on TikTok’s servers that interfere with the Creator Fund loading properly.
Technical issues are usually resolved within a few days at most. Continued problems could indicate a deeper bug that requires waiting for an official fix from TikTok.
How to Fix TikTok Creator Fund Not Working or Loading
If you’re running into the problem of a TikTok Creator Fund not loading or working, there are some troubleshooting steps to try:
1. Check Your Account Status
First, log into your TikTok creator account and go to the settings menu. On the left sidebar, click “Creator Tools” and then “Creator Fund”. Check if there are any alerts or notifications about your account status blocking access to the fund.
Common status messages include:
- Account Restricted: Indicates a community guidelines violation
- Application Pending Review: Your fund access request has not been approved yet
- Limit Reached: You have hit the monthly or total earnings limit
If you do see an alert, take steps to resolve the underlying issue first. In some cases, you simply need to wait out an account restriction or review period.
It’s important to thoroughly read any account alerts or error messages displayed here as that can directly explain what is causing the Creator Fund issue. If it mentions violating policy, resolve that issue first before the account regains full functionality.
For pending application reviews or general restrictions, you must wait out the specified period. Constantly trying to access the fund will only delay the review process.
2. Update the TikTok App
Issues loading the Creator Fund could stem from having an outdated version of the TikTok app installed on your device. Updates frequently add fixes and performance improvements.
However, it’s also possible a recent app update unintentionally caused a bug stopping the Creator Fund from working properly.
To fully rule out app version as an issue:
- iOS: Go to the App Store and manually check for app updates. Fully uninstall and reinstall TikTok if no updates available. This will force a fresh install of latest iOS app version.
- Android: Go to device Settings > Apps > TikTok. Tap “Uninstall Updates” and then “Update” to re-update app. Like iOS, this forces latest app reinstall.
Updating or reinstalling the app often serves as a quick fix for any intermittent bugs. Make sure app is fully closing and restarting after making these changes.
3. Clear the App Cache & Data
An accumulation of outdated app data on your device could also cause the Creator Fund loading issues. Over time, corrupted data or resource files can accumulate and interfere with proper app functionality, including TikTok creator fund technical errors.
Clearing it forces all local data to be deleted and rebuilt from scratch upon app restart:
- iOS: Find TikTok in Settings > General > iPhone Storage. Tap TikTok and then “Offload App”. Reinstall TikTok from the App Store when finished.
Alternatively, you can clear cache on TikTok through the storage settings.
- Navigate to “Settings and privacy” and tap on “Storage.”
- Tap on “Clear” next to “Cache” to clear the cache.
- Android: Open device Settings > Apps > TikTok > Storage and cache. Tap “Clear Cache” and “Clear Data”.
This essentially performs a “hard reset” on the local app data. Upon reopening TikTok, this data then reconstitutes which can fix data issues blocking the Creator Fund.
4. Contact TikTok Support
If you still can’t get the Creator Fund to work properly after trying the above troubleshooting, you should directly contact TikTok for assistance.
You can speak to TikTok support through either:
- In-app: Open your TikTok profile, and go to Settings > Report a Problem. This is best so you can provide direct app issue details.
- Website: Submit a request online via TikTok’s contact support form. Provide extensive details on exactly when problem started and troubleshooting attempted.
In your request, provide very detailed information on the Creator Fund loading issues encountered and the troubleshooting steps attempted.
Make sure to note error specifics like any messages displayed. Support can investigate further via account logs and provide specialized solutions like manually resetting your access.
However, keep in mind TikTok support response times can be slow. Many creators face similar Creator Fund issues, so responses may take 3-5 days. Stay patient and avoid repeatedly contacting them which will only delay their response.
Preventing Future Creator Fund Problems
Once you get your TikTok Creator Fund working again, you can take some preventative steps to avoid running into more issues in the future:
Carefully Follow Community Guidelines
Be very careful not to violate any platform rules that could get your account restricted. As outlined earlier, restrictions severely limit features like the Creator Fund.
Read through all community guidelines fully understanding what content is disallowed. Ask yourself before posting any content – does this violate policy? Continued violations also risk longer restrictions or even permanent suspension.
It’s better to hold back content bordering on policy violation vs trying to delete it reactively once posted. Avoid bans through prevention.
Consistently Produce Quality Content
Focus on producing authentic, quality content optimized to receive genuine engagement rather than trying to game the system. Low quality content typically translates to lower Creator Fund earnings potential.
Study top content in your niche to analyze high-performance formats and styles to emulate. Pay close attention to factors like caption style, visual quality, video editing pacing etc. Adhere closely to best practices for content algorithms.
Link Additional Monetization
Consider linking other TikTok monetization options like fan funding or e-commerce integrations. That way if the Creator Fund has problems your earnings are more diversified. Explore other proven ways to make money on TikTok without the Creator Fund.
Paid subscriptions through the TikTok LIVE feature are another great option. These provide recurring monthly earnings vs one-time tips.
Diversifying monetization reduces dependency on just the Creator Fund. If issues pop up blocking payouts from that, you still earn via other methods. Use a multi-channel strategy.
I hope this greatly expanded troubleshooting guide helps you quickly fix any TikTok Creator Fund problems! Let me know in the comments if you have any other issues getting your TikTok monetization working properly.