TikTok has become one of the most popular social media platforms, allowing users to create and share short videos. Many content creators are making money on TikTok through its Creator Fund program, live streams, and brand partnerships.
However, some users have experienced issues with their TikTok balance not updating properly to reflect earnings. This can be frustrating if you rely on TikTok as a source of income.
In this comprehensive guide, we’ll walk you through the common reasons why your TikTok balance may not be updating and provide troubleshooting steps to help resolve the issue.
Whether the problem is on TikTok’s end or due to your own account settings, we’ll cover all the bases to help get your balance back on track.
Reasons Why TikTok Balance is Not Showing, Updating or Loading
There are a few key reasons why your TikTok balance can become stuck or stop updating properly:
Delayed Update from TikTok
TikTok may simply be delayed in crediting your account balance. It can sometimes take days or weeks for earnings to show up, especially if you’ve just started earning money or switched to a new earnings program.
TikTok states it can take up to 45 days for earnings to be viewable in the balance.
Issues with TikTok Creator Fund Status
If you’re enrolled in TikTok’s Creator Fund program, glitches with your status can prevent earnings from being reflected properly.
For example, if your account shows “application pending” even though you’ve been accepted, that can block your balance from updating.
Problems with Individual Videos
Issues with individual videos like copyright claims, removed content, or other problems can also impact your balance. Videos that aren’t fully monetized won’t contribute their earnings to the balance.
Bank Account Linking Problems
Since balances are paid out to your bank account, any problems with your linked bank account can cause balance issues. If your account or routing details change and aren’t updated, payments may fail.
Account Ban or Suspension
If your TikTok account gets banned either temporarily or permanently, your balance will freeze at the last updated amount and no new earnings will be added.
How to Fix TikTok Balance Not Updating
Once you’ve identified a likely reason your TikTok balance has stalled, you can try these detailed troubleshooting steps to resolve it:
Wait for Delayed Update from TikTok
- Check the date of your latest balance update shown in your TikTok app or account dashboard.
- Note how long it has been since your balance was last refreshed.
- TikTok can take up to 45 days to update earnings, especially when you first start monetizing.
- Be patient and wait the full 45 days since your last update before worrying.
- Continue posting quality content daily during the wait period to build up future earnings.
- Mark your calendar 45 days from your last balance update as the date to follow up with TikTok support if not updated.
Double Check Creator Fund Status
- Log into your TikTok account on a desktop browser.
- Click on the Profile icon.
- Select “Creator” from the sidebar menu.
- This will bring you to the Creator Fund page.
- Look under your profile photo for your “Application Status”.
- If it incorrectly still says “Application Pending”, this is likely preventing your balance updating.
- Click the “Contact Us” button on this page to reach TikTok support.
- Explain you were already accepted to the Creator Fund but your status remains pending. Request they fix this.
Fix Individual Video Monetization Issues
- Log into your TikTok account on desktop.
- Go to the “Video Manager” page from the sidebar menu.
- Review your latest 10-20 videos that should have earnings.
- Check their monetization status shown below each video.
- If any show “Monetization Status: Limited or Disabled”, click the video title.
- On the video page, click “View details” to see why monetization is limited.
- Common reasons are copyright claims or Community Guidelines violations.
- To enable full monetization, you must resolve these issues on each impacted video.
- Consult TikTok help articles to learn how to resolve individual video monetization problems.
Update Bank Account Information
- Log into your TikTok account on desktop.
- Go to your Profile and click “Settings and privacy”.
- Click “Manage account” and select “Bank account info”.
- Check that your bank account details are correct, including account and routing numbers.
- If anything is outdated or your linked account was closed, click “Change bank account” to update your details.
- Enter your new account and routing number.
- Confirm the amounts TikTok deposits to verify bank account ownership. This takes 1-2 days.
- Once verified with your new details, your balance can update properly.
Appeal Account Ban or Suspension
- If your account was banned, log in on desktop to appeal it.
- In Profile, click “Account management” and select “Account warning”.
- Any active suspensions or bans will be shown here. Click “Appeal” next to the ban notice.
- A form will appear allowing you to provide reasons your account should be reinstated.
- Explain why you didn’t violate TikTok’s rules and apologize for any mistakes made. Provide context.
- Request your account access and balance be restored based on your explanation.
- Wait for TikTok to review your appeal and decide whether to lift the ban.
- If reinstated, your balance should update again once you’re allowed back on the platform.
Contact TikTok Support
If you can’t resolve the issue yourself, directly contact TikTok support:
- Open your TikTok app and tap the “Me” tab on your profile.
- Tap the 3 horizontal lines menu icon in the top right.
- Choose “Support” from the menu options.
- Tap “Something else” then “Contact” to visit the help request form.
- Fill in your email address and details of the issue you are facing.
- Specify problems with your balance not updating properly. Provide dates and amounts.
- Double check that your request includes all important details about the problem.
- Hit submit to send your request to TikTok support for investigation.
- You will receive a response from TikTok via email, typically within 1-2 business days.
- Reply providing any other requested information as support works to resolve your balance issue.
Best Practices to Keep Your TikTok Balance Updating or Showing
Once you get your current TikTok balance issue fixed, use these pro tips to help avoid future problems:
Track Your Earnings
- Make a spreadsheet to independently track your TikTok earnings from all sources each day or week.
- Log the number of views, live stream minutes, promotions done, etc that should generate income.
- Multiply estimated earnings rates to calculate what you should be making.
- Compare your tracked estimated earnings vs actual balance updates to catch discrepancies.
Review Monthly Statements
- Log into your TikTok account on desktop each month.
- Go to the “Earnings” page in the sidebar menu.
- Download your monthly statement PDF under “Statements”.
- Review which videos earned money and how much came from each monetization method.
- Ensure these align with your expectations and independent earnings tracking.
- Report any discrepancies you find to TikTok support.
Cash Out on a Schedule
- Instead of letting your balance build up long term, cash it out consistently.
- In your desktop account, go to Earnings then Payment settings.
- Set an automatic scheduled transfer to your bank, such as weekly or monthly.
- When initiated, transfers take roughly 5 business days to process to your bank account.
- Scheduling frequent transfers limits your risk if account issues occur.
Stay on Top of Account Status
- Log into your TikTok account daily to check for any warnings or flags.
- Review the “Account warning” page under your account management settings.
- Quickly resolve any copyright claims or violations warned about.
- Carefully follow Community Guidelines and Creator Responsibility policies to avoid bans.
Diversify Your Income
- Don’t rely solely on TikTok earnings. Have multiple revenue streams.
- Promote your TikTok videos and brand on other platforms like YouTube Shorts.
- Launch a business selling online merchandise or services to TikTok followers.
- Partner with brands for sponsorships and promotions outside the TikTok app.
- This diversification makes you less dependent on TikTok income.
Troubleshooting a stuck TikTok balance requires patience and a systematic approach. Give TikTok time to update earnings, double check your account status, fix individual video issues, ensure your bank account is linked, and appeal any bans.
Reach out to TikTok support if needed and diversify your revenue sources in the meantime. With the right fixes, you can get your TikTok balance back on track and avoid future stagnation.