Have you ever tried sending a message to someone on TikTok only to receive a prompt telling you that you cannot send the message“?
The prompt reads, “Messages Cannot be sent since this user isn’t following you”. If this happens to you, keep reading this article to solve this issue.
You may have tried to send a message to someone on Tiktok but you are not able to do that because Tiktok continues to prompt you, “Messages cannot be sent since this user isn’t following you”.
This can be very worrisome especially when you have to get in touch with the person as soon as possible.
After reading this article, you’ll gain insight into how to fix “Messages Cannot Be Sent Since this User Isn’t Following You”. Keep on reading to find out more!
Why Am I Seeing “ Messages Cannot Be Sent Since this User Isn’t Following You” On TikTok?
One criterion for TikTok direct messaging is that you and the recipient must follow each other. You need to be mutual followers with the message recipient to be able to send a message to them.
There is a safety feature TikTok has known as “ Who Can Send You Direct Messages”, where users can choose who can or cannot send them direct messages.
By default, this safety feature is set to “Friends”, which means only the TikTok users who follow you and you follow back can send you direct messages.
If The feature is not changed to allow anyone, irrespective of whether they follow you or not, to send them direct messages, you will keep receiving the prompt “ Messages Cannot Be Sent Since this User Isn’t Following You.”
The safety feature is such that the TikTok user has to choose between three options related to direct messaging: Everyone, Recommended Friends, Mutual Followed Friends and No One.
Everyone implies that the user can receive and send direct messages to anyone. Messages from mutual friends and people you follow appear in your Inbox, whereas messages from people you don’t follow appear in Message Requests, where you can choose to accept, ignore or delete the message.
Recommended Friends means matched friends, including synced phone contacts and Facebook friends, and followers you follow back can send you a direct message.
Mutual Followed Friends, the default setting, implies that anyone who follows you and who you follow back can send you a direct message.
No One means you cannot receive a direct message from anyone. You cannot send them a direct message even if you are a mutual follower.
How To Fix “Messages Cannot Be Sent Since This User Isn’t Following You” On TikTok
If your TikTok privacy settings don’t allow messages from your friends or followers, understandably, you won’t receive messages from them.
Instead, they’ll be prompted with the following error message: “ Messages Cannot Be Sent Since This User Isn’t Following You”. The same happens when you’re trying to message someone with restrictive privacy settings.
Follow the steps below to fix the issue:
- Launch the TikTok app on your android or iOS device.
- Login to your account if you are not already logged in.
- Tap on the Me icon to go to your TikTok profile.
- Tap the three horizontal lines to open the settings.
- Now, select Settings and Privacy.
- Under Settings and Privacy, choose Privacy.
- Tap “Direct messages.”
- Choose Direct Messages.
- In this section, choose who can send you messages on TikTok.
Here, you have the luxury of choosing who can send you a direct message: Everyone, your Friends ( your Recommended Friends and Your mutual followed friends) or no one. We suggest selecting Friends if you don’t want messages from random followers.
When direct messaging on TikTok, there may be times when you receive a prompt saying Messages Cannot Be Sent Since this User Isn’t Following You.”
TikTok provides enough resources to guide you on any TikTok-related issues, so you can also contact TikTok Support. If you have any other technology-related issues, look at our website, which contains valuable information for your perusal.
For questions or comments, please drop them in the comment section below.