Some users have recently been plagued by an error message that states “couldn’t save notification settings” when attempting to customize their notification preferences. There are occasions when your TikTok notifications won’t work at all.
If you are one of the many TikTok users who have encountered this issue, fear not! In this article, we will delve into the reasons for the error message and provide simple solutions to fix it.
First, let’s look at some possible causes of the error message.
Why your TikTok Notification Settings are not Saving
Weak or Unstable Internet Connection
A weak or unstable internet connection is one of the most common reasons for the “couldn’t save notification settings” error message.
The TikTok app requires a strong and stable internet connection to properly save changes to your notification settings.
Corrupted App Data and Cache
Another possible reason for the error message is corrupted app data and cache. Over time, the TikTok app’s data and cache can become cluttered and cause issues, leading to the error message when trying to save changes to your notification settings.
Outdated App Version
An outdated version of the TikTok app can also cause the “couldn’t save notification settings” error message. The app’s developers continuously release updates to fix bugs and improve the overall user experience, so it’s essential to keep the app updated to ensure it’s functioning correctly.
Conflicting software or device settings
Certain software or device settings can also cause the “couldn’t save notification settings” error message. For example, if your device is running an older version of its operating system, it may not be compatible with the latest version of TikTok.
Incorrect login credentials
If you’re logged into TikTok using incorrect login credentials, the app may not be able to save your notification settings properly.
Third-party VPN or proxy
Using a third-party VPN or proxy can also cause the “couldn’t save notification settings” error message. The app may not be able to save your settings properly if it’s being routed through a VPN or proxy.
Incorrect date and time settings
Incorrect date and time settings on your device can also cause the “couldn’t save notification settings” error message. The app may not be able to save your settings properly if the date and time on your device are incorrect.
If the TikTok app doesn’t have the necessary permissions to access your device’s settings, the “couldn’t save notification settings” error message may appear.
TikTok Server issues
In some cases, the error message may be caused by server issues on TikTok’s end. If this is the case, the issue will typically resolve itself within a short period of time.
How to Fix “Couldn’t Save Notification Settings” on TikTok
To narrow down the cause, try the following steps:
1. Check your Internet Connection
To fix the error message caused by a weak or unstable internet connection, ensure that your device is connected to a stable and strong internet connection.
The app requires a strong and stable internet connection to properly save changes to your notification settings.
You can check the strength of your internet connection using online tools like “Speed Test by Ookla.”
2. Clear the TikTok App’s Data and Cache
Clearing the TikTok app’s data and cache can help resolve issues that may be causing the “couldn’t save notification settings” error message. Here’s how to do it:
- Go to your device’s settings
- Tap on “App Management.”
- Proceed to “App List” to see all the apps you’ve installed on your phone.
- From the list of apps displayed, select TikTok.
- Tap on “Storage & Cache.” Proceed to tap on “Clear Cache.”
To clear the TikTok app cache on an iPhone, simply uninstall it, then reinstall it.
3. Update the TikTok App
Sometimes, the “couldn’t save notification settings” error message can be caused by an outdated version of the app.
Updating the TikTok app to the latest version can also help fix the error message. To update the app:
- Go to the App Store or Google Play Store on your device
- Search for the TikTok app
- Tap on the “Update” button if an update is available
4. Check Software and Device Settings
Check your device’s software and settings to ensure that they are compatible with the latest version of TikTok.
If necessary, update your phone’s operating system or make any necessary adjustments to the settings.
5. Verify Your Login Credentials
Ensure that you are logged into TikTok using the correct login credentials. If you’ve forgotten your password or username, you can reset them by following the prompts on the app’s login screen.
6. Disable VPN or proxy
If you’re using a VPN or proxy, try disabling it and see if that resolves the issue. The app may not be able to save your settings properly if it’s being routed through a VPN or proxy.
7. Grant App Permissions
Check the app’s permissions to ensure that it has the necessary access to your device’s settings. Go to your device’s settings, tap on “Apps” or “Application Manager,” find the TikTok app, and adjust the permissions as necessary.
8. Wait for TikTok to Resolve Server Issues
If the error message is caused by server issues on TikTok’s end, there may not be much you can do except wait for the issue to resolve itself. Keep an eye on the app’s status updates or contact TikTok support for more information.
If none of these steps have fixed the “couldn’t save notification settings” error on TikTok, you may need to reach out to TikTok’s customer support team for further assistance. You can usually find contact information for the support team on the app’s website or by searching online.
In conclusion, the “couldn’t save notification settings” error message on TikTok can have a variety of causes, from weak or unstable internet connections to outdated app versions and even server issues.
By following the simple solutions outlined in this article, you can fix the error message and get your notification settings working properly again.